Labfolder offers users two Apps for data validation, Sign & Witness and Signature Workflows:

  • The free Sign & Witness App allows you to sign and request 1 more witness.
  • Signature Workflows, however, is a paid upgrade designed to create complex validation workflows, including multiple witnesses and the option to comment on approval or rejection actions.

If you are member of a Group using Signature Workflows and you also have the Sign & Witness App activated, then there are two options for signing Entries. This can be confusing. We therefore recommend only having one app activated at a time. You can deactivate the Sign & Witness app by following these steps:

  1. Navigate to MANAGE > Apps.

  1. Click DEACTIVATE underneath the app tile.