Why didn't I receive an email notifying me about a witness request?

Modified on Fri, 03 Jun 2022 at 03:25 PM

Labfolder offers users two Apps for data validation, Sign & Witness and Signature Workflows:

  • The free Sign & Witness App allows you to sign and request 1 more witness.
  • Signature Workflows, however, is a paid upgrade designed to create complex validation workflows, including multiple witnesses and the option to comment on approval or rejection actions.

When creating a Signature Workflow, the creator has the option to decide whether a reviewer will be notified by email. Follow these steps to turn this feature on:

  1. Navigate to the MANAGE > Signature Workflows page.

  1. Select the respective workflow to edit.
  2. Click on the Signature 2 or any tab(s) after Signature 1.
  3. In the Reviewers section, choose Options for the selected reviewers.
  4. Make sure the box for Send an e-mail to them when they are requested to review an entry is checked.

  1. Save changes.

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